We help people take control of their health and stay out of hospital

NHS Confederation Associate Member

Health Navigator helps people to reduce their risk of hospital admission and increase their quality of life by identifying people likely to experience extended hospital stays in the next 6 months and offering them clinical coaching.

Significant improvements in patient outcomes

25%

fewer bed days

34%

fewer emergency attendances

24%

fewer unplanned admissions

We use a clinically validated Artificial Intelligence algorithm to identify patients at rising risk of experiencing an extended stay in hospital. 

We’ve spent a decade developing a person-centred coaching methodology and technology platform which our NHS Personalised Care Institute accredited clinical coaches use to support each individual’s personal health journey.

Fairness and health equity are at our core.

We consider ethnicity, sex, deprivation, and other social determinants of health when developing our models and ensure our intervention is as inclusive as possible – enabling equity in access, experience and outcomes.

Validated at scale for over 10 years

>10m

population served

>30

Acute hospitals

>100

Neighbourhoods

A decade innovating with the NHS

We support Integrated Care Systems, lead providers, and neighbourhoods to deliver proactive, preventative, and personalised care to patients including those with long term conditions.

NHS confed membership hn

A member of the NHS Confederation, our award-winning service provides an evidenced and easy to deploy way to tackle some of the most important healthcare challenges we face today, including:

1.7 million patients with trolley waits over 12 hours 

16,600 deaths associated with long A&E waits

Over 6 million patients on waiting lists

We're here to help deliver the NHS' Ten Year Health Plan to achieve this goal. The Health Navigator service has been shown to enable each of the three shifts called for by the plan: from hospitals to the community, from analogue to digital and from sickness to prevention.

If you’re a patient who’s been offered coaching and want to learn more about our service, please visit our patient website here.

pci accreditation
cyberessentials
DSPT
NIA
htn award
HSJ award
htn award