PRESS RELEASE: 18th February 2021


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Award-winning healthcare company, HN has received accreditation from the Personalised Care Institute (PCI) for its clinical health coach training programme.

Aiming to support general practices that have recruited health coaches via Additional Roles Reimbursement Scheme (ARRS), the Health Coach & Supported Self-Management Development Course is evidence-based, delivering improved patient reported outcome measures (PROMS) and a reduction in workload for practice staff.

HN has been training and delivering clinical health coaching across the UK since 2015. The HN Training Academy’s six month, work-based learning course takes a blended approach of workshops, action learning sets and mentoring.

Dr Pauline Foreman, Clinical Director of the Personalised Care Institute, said:

“We’re delighted to award ‘PCI Accredited’ status to HN for its Health Coach & Supported Self-Management Development Course.

Evidence shows that personalised care improves patient outcomes and satisfaction, increases equity and quality of care and reduces costs – so the training of health and care professionals to deliver this effectively is vital. PCI accreditation is built on a rigorous quality assurance process that enables commissioners to feel confident that learners will receive high-quality training that meets best practice standards. The PCI is on a mission to develop health and care professionals to empower patients to have more control over how their care is planned, and accredited training providers like HN are an important part of this. It’s great to have them onboard.”

Creenagh Williamson, Chief Nursing Officer and COO, HN said:

“Clinical Health Coaches are essential in delivering personalised care, which can lead to a reduction in avoidable unplanned care and improved quality of life for high-need patients. HN Training ACADEMY is professionalising this important role and we are pleased to have this endorsement from the Personalised Care Institute.

The HN vision is to empower patients and through this programme, Health Coaches will be given the tools to make a real difference to patients and their practice.”


Notes to Editors.

1. About HN
HN is a healthcare company that delivers AI guided case-finding, remote monitoring, clinical coaching and virtual ward solutions to the NHS. We blend our advanced data scientific and AI capabilities with digital services, which are delivered by highly experienced healthcare professionals. This provides the NHS and patients with integrated and comprehensive solutions.

2. About the Personalised Care Institute
The Personalised Care Institute (PCI) is helping health and care professionals to change the lives of patients by empowering them to have more control over how their care is planned. The PCI sets the standards for evidence-based personalised care training, providing a robust quality-assurance and accreditation framework for training providers and a central learning hub for all health and care professionals. The Personalised Care Institute is backed by NHS England and Improvement and supported by 40+ key health organisations, including royal colleges, key professional associations and patient groups. It is the home for personalised care professionals, sharing research, education and knowledge with an international audience.

3. HN Training ACADEMY
HN Training ACADEMY has a comprehensive health coach programme that is based on clinical experience and proven outcomes.

The course provides PCN health coaches with the tools to make a real difference to patients and the PCN clinical workforce, whilst increasing job satisfaction and retention.