"For so long I have wanted to speak to someone about my health and how it is affecting me. I now feel in charge of my health and I want you to know how much you have helped me."

"This service was everything to me. You came at the right time. I can now manage whatever life throws at me, and that's a big change from where I was."

"When I first signed up, I wondered how much you could actually help me. Now I see you’ve saved me from myself. 

You’ve helped me organise my health, mobility, and mood — even down to my new bright orange walking stick! The biggest thing is how you’ve slowly encouraged me to stop sitting on the fence, deep in my grief, not caring if I lived or died. I now know I have to be proactive. This is a fantastic program — thank you."

"Coaching has been amazing. I didn’t realise I needed help until the assessment — now I understand where I need to be with my condition, and my coach has helped me every step of the way."

"I appreciate everything that’s been done. I wouldn’t have known what to say to the GP Practice about my asthma flare-up. Now I have an alert system at the GP for same-day appointments, a contact for a Respiratory Specialist Nurse, and I'm being trialled for familial cholesterol. None of this would have happened without your help."

"This program has been life-changing! I’ve lived with Lupus for 25 years and wish I had this support sooner — it would have kept me out of hospital many times. You’ve taught me to track my symptoms, ask for help, and take control of my health. I love this service and would tell anyone how fantastic it is."

"I felt lost, like no one was helping me—I was just given pills and told to manage my conditions. Now, I have determination to get things done and chase the help I need. Without coaching, I would have ended up in A&E many times."

"Since starting coaching, I’ve joined a gym which has helped my mental and physical health. I’ve also downloaded a Pill Reminder app and haven’t missed my medication like before. I used to go days without taking my antidepressants because I was too busy with the kids as a single parent."

"I’m in my 70s and you’re the first person I’ve ever told about childhood problems and health issues I’ve never shared with my wife or daughters. Thank you for making me feel safe enough to open up. I feel a deep sense of relief."

"I told my daughter that you’re the kick up the bum I didn’t know I needed! I’ve lost weight, sorted my hearing aids, had the OT visit, and I feel so much happier. Thank you."

“You made me feel in control again. I’m sure I wouldn’t have persevered without your help.”

“You made me realise how to take my health seriously.”

“You gave me clarity, a plan, a way forward. You made me believe in myself.”

"I wouldn’t have been able to get this help if you didn’t point me in the right direction. Thank you."