Neighbourhood
“Thank you for waking me up”
Have you identified a cohort of individuals who you wish to support proactively?
We have been activating the resourcefulness and agency of individuals since 2014.
Our core AI for UEC programme uses machine learning to identify patients at risk of extended hospital stays and our coaches then work with these patients to improve their health and reduce unplanned hospital stays.
But we are also experienced in delivering clinical coaching and case management to patients identified by our NHS partners’ inhouse clinical or analytics teams.
Organisations like Lewisham & Greenwich Foundation Trust and the Vale of York CCG (now part of Humber & North Yorkshire ICB) have deployed HN’s coaching teams to deliver improved outcomes in cohorts they had identified, including diabetes, COPD, and resource intensive patient groups.
Significant improvements in patient outcomes
25%
fewer bed days
34%
fewer emergency attendances
24%
fewer unplanned admissions
Our NHS Personalised Care Institute accredited clinical coaches deliver a unique clinical, psycho-social coaching programme that has been developed over ten years of structured research. Patient-led and informed by clinical data and judgment, the programme helps patients take control of their health.
Our clinical coaches are supported in their work by our proprietary technology platform which helps coaches offer patients the best possible support by displaying patients’ medical record, dynamic risk score and coaching notes and by enabling seamless communication and follow up with patients, including translation.
Actively personalised
Based in a trusted relationship
Guides health awareness & education
Changes behaviours in daily life
Supports decision making
Leads to patient ownership
Validated at scale for over 10 years
>10m
population served
>30
Acute hospitals
>100
Neighbourhoods